Terms of service
Terms of Service for SeatReviver.com
Last Updated: June 12, 2025
Welcome to SeatReviver.com (the “Website”), an online store operated by SeatReviver.com (“we,” “us,” or “our”) through the Shopify platform. These Terms of Service (“Terms”) govern your access to and use of the Website, including any purchases of products offered through the Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.
1. Use of the Website
1.1 Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use the Website or make purchases. By using the Website, you represent and warrant that you meet these eligibility requirements.
1.2 Account Registration
To make a purchase or access certain features, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
1.3 Prohibited Conduct
You agree not to:
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Use the Website for any unlawful or unauthorized purpose.
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Interfere with or disrupt the Website’s functionality or security.
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Attempt to gain unauthorized access to any part of the Website or its systems.
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Use automated systems (e.g., bots, scrapers) to access the Website without our permission.
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Post or transmit any content that is defamatory, obscene, or infringing on third-party rights.
2. Products and Orders
2.1 Product Descriptions
We strive to provide accurate descriptions and images of products on the Website. However, we do not warrant that product descriptions, images, or other content are error-free, complete, or current. If a product is not as described, your sole remedy is to return it in accordance with our Refund Policy (see Section 4).
2.2 Pricing
All prices are listed in USD and are subject to change without notice. Prices exclude taxes, shipping, and handling fees, which will be added at checkout where applicable. We are not responsible for pricing errors and reserve the right to cancel orders affected by such errors.
2.3 Order Acceptance
Your placement of an order does not constitute our acceptance. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, pricing errors, or suspected fraud. If we cancel your order, we will notify you and issue a refund for any payments made.
2.4 Payment
We accept payments through Shopify’s secure payment gateway, including methods processed by Stripe, PayPal, and other providers. You agree to provide valid payment information and authorize us to charge the total amount of your order, including applicable taxes and fees. All payments are processed in USD.
3. Shipping and Delivery
3.1 Shipping
Shipping times and costs vary based on your location and selected shipping method, as indicated at checkout. We are not responsible for delays caused by carriers, customs, or other factors beyond our control.
3.2 Risk of Loss
Risk of loss and title for products pass to you upon delivery to the shipping carrier. You are responsible for filing claims with the carrier for lost or damaged shipments.
4. Returns and Refunds
Our Refund Policy, available at https://seatreviver.com/pages/refund-policy and summarized below, governs returns and refunds. Please review it carefully before making a purchase:
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Eligibility: You may request a full refund within 30 days from the date of purchase.
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Condition of Items: Returned items must not be fully empty. Open bottles are permitted, provided some product remains.
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Return Process: Contact our customer service team at returns@seatreviver.com to obtain a return authorization. Package items securely and include your order details.
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Return Shipping: You are responsible for return shipping costs. We recommend using a trackable shipping method, as we are not responsible for items lost or damaged during return transit.
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Refund Processing: Refunds will be processed within 5-10 business days after we receive and inspect the returned items, issued to the original payment method.
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Exclusions: Refunds will not be issued for fully empty items, items returned after 30 days, or original shipping costs.
For questions, contact returns@seatreviver.com.
5. Intellectual Property
All content on the Website, including text, images, logos, and designs, is owned by or licensed to us and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission, except for personal, non-commercial use.
6. Privacy
Your use of the Website is subject to our Privacy Policy, available at https://seatreviver.com/pages/privacy-policy. The Privacy Policy explains how we collect, use, and protect your personal information, including:
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Information Collected: Name, email, phone number, billing/shipping addresses, payment information, IP address, browsing behavior, and purchase history.
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Use of Information: To process orders, communicate with you, improve our services, and send marketing (if opted in).
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Sharing: With service providers (e.g., Shopify, payment processors, shipping companies) and as required by law.
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Your Rights: To access, correct, delete, or restrict your data, subject to applicable laws.
To exercise your rights or for questions, contact support@seatreviver.com.
7. Limitation of Liability
To the fullest extent permitted by law:
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The Website and all products are provided “as is” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
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We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or purchase of products, even if we have been advised of the possibility of such damages.
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Our total liability for any claim arising from these Terms or your use of the Website will not exceed the amount you paid for the product(s) giving rise to the claim.
8. Indemnification
You agree to indemnify, defend, and hold harmless SeatReviver.com, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, or expenses (including reasonable attorneys’ fees) arising from your use of the Website, violation of these Terms, or infringement of any third-party rights.
9. Termination
We reserve the right to suspend or terminate your access to the Website at our discretion, without notice, for any reason, including if we believe you have violated these Terms.
10. Governing Law and Dispute Resolution
10.1 Governing Law
These Terms are governed by the laws of the State of New York, United States, without regard to its conflict of laws principles.
10.2 Dispute Resolution
Any disputes arising from these Terms or your use of the Website will be resolved through binding arbitration in Albany, New York, in accordance with the rules of the American Arbitration Association. You waive your right to participate in a class action lawsuit or class-wide arbitration.
11. Changes to These Terms
We may update these Terms from time to time. The updated Terms will be posted on the Website with the “Last Updated” date. Your continued use of the Website after such changes constitutes your acceptance of the revised Terms.
12. Contact Us
If you have any questions about these Terms, please contact us at:
SeatReviver.com
Email: support@seatreviver.com
Ballston Lake, NY 12019
Email: support@seatreviver.com
Ballston Lake, NY 12019